Refund policy

Returns, Refunds &  Exchanges

Thank you for supporting Tiny Knots🤍

Because most of our items are handmade and made to order, we do not accept returns or exchanges unless the item is faulty.

Faulty or Damaged Items

If your order arrives faulty or damaged, please contact us within 48 hours of delivery with photos. We will review the issue and organise a replacement or refund where applicable.

Please note:

• Items must be returned in their original condition.

• Any shipping costs for returns will be the responsibility of the customer unless the item is confirmed faulty.

If you have any questions or concerns, please reach out via our Contact page and we’ll be happy to help.