Terms of service

OVERVIEW

This website is operated by Tiny Knots. Throughout the site, the terms “we”, “us” and “our” refer to Tiny Knots. Tiny Knots offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

 

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor violate any laws in your jurisdiction.

You must not transmit any viruses, malware, or destructive code.

A breach of these Terms may result in immediate termination of your access to our Services.

 

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that content you submit (excluding payment details) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.

 

SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or not current. Content is provided for general information only and should not be relied upon as the sole basis for decisions.

We reserve the right to modify site content at any time without obligation to update.

 

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICING

Prices for our products are subject to change without notice.

We may modify or discontinue the Service at any time without notice. We are not liable for any modification, suspension, or discontinuance.

SECTION 5 – PRODUCTS & HANDMADE ITEMS

Most Tiny Knots products are handmade or thoughtfully curated, and due to the nature of handmade items:

Variations in size, colour, texture, and finish may occur
No two items are exactly the same
These variations are not considered defects

Product images are as accurate as possible, however screen displays may differ.

Many items are made in small batches or made-to-order and may have limited quantities. Availability is not guaranteed.

Returns and exchanges are subject to our Returns Policy.

We reserve the right to discontinue any product at any time.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders at our discretion, including orders that appear fraudulent or placed by resellers.

You agree to provide accurate, current and complete purchase information and to promptly update your details.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties or guarantees. Use of these tools is at your own risk.

 

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or materials linked through our Service. Any issues with third-party products should be directed to them.

SECTION 9 – USER COMMENTS & amp; FEEDBACK

If you submit ideas, suggestions, or feedback, you agree that we may use them without restriction or compensation.

You are solely responsible for the content you submit and must not violate any third-party rights.

 

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS & OMISSIONS

We reserve the right to correct errors or cancel orders if information is inaccurate at any time, including after an order is submitted.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, to violate laws, infringe intellectual property, harass others, submit false information, upload malicious code, or interfere with security features.

SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY

All products and services are provided “as is” and “as available” without warranties unless required by law.

Tiny Knots shall not be liable for any indirect, incidental, or consequential damages arising from use of the Service or products, to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Tiny Knots from any claims arising from your breach of these Terms or violation of any law.

SECTION 15 – SEVERABILITY

If any provision is deemed unlawful or unenforceable, the remaining provisions shall remain valid.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us. We may terminate access without notice if you breach these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Tiny Knots and supersede any prior agreements.

SECTION 18 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Australia.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of changes.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

hello@tinyknotsau.com